**BALIA FAQ** 

We specialize in placing a wide range of professional household staff including:

• Nannies (full-time, part-time, live-in, and temporary)

• Newborn care specialists

• Housekeepers

• Family assistants

• House managers

• Private educators & tutors

Whether you're seeking one-time support or a long-term solution, we tailor the process to your needs.

We pride ourselves on thoughtful, personalized service. Unlike high-volume agencies, we focus on curated matches, clear communication, and modern tools to streamline hiring. From background checks to comprehensive support, we guide every step with care and discretion.

Yes. Our process is flexible and designed to meet you where you are. You can opt for full placement support or select individual services — like background checks, custom job descriptions, or contract templates. This allows you to stay in control of the experience and budget.

Yes. We believe that trust is mutual. Every family is screened before placement, and we provide guidance to ensure fair, respectful, and safe environments for our candidates.

Pricing varies based on the type of placement and level of support you select. We offer transparent tiered pricing as well as custom solutions based on salary percentages or flat fees. During your initial consultation, we’ll walk through the best fit for your needs and your budget.

We work with clients at all stages of household support. Whether you need part-time help, seasonal care, or short-term coverage, we’re here to help source and vet the right candidate for you.

To attract the best candidates we suggest you make 20-25 hours a minimum requirement.

Our support doesn’t stop at hiring. We provide a customized hiring contract template, a family onboarding checklist, transition guidance, and ongoing support throughout the guarantee period. Optional backup care and replacement options are also available if your needs change.

We conduct comprehensive background checks on all candidates we refer — including national criminal history, sex offender registry, driving records (when applicable), and professional reference verification. Drug testing is also included in every placement.

We also screen families to ensure a safe, respectful environment for the professionals we work with. Our team reserves the right to decline service if a family does not meet our minimum safety or communication standards. At Union Lane, trust goes both ways.

You do. Balia is a referral and placement service, not a payroll employer. Once a match is made, the family or client becomes the direct employer of the staff member. This allows for greater flexibility, control, and tax transparency on both sides.

We provide: ✔ A customizable hiring contract template ✔ Guidance on payment structure and schedule ✔ Recommendations for tax compliance tools and household payroll providers if needed

You’re never left to figure it out alone — we walk you through every step of the hiring and onboarding process.

The process for hiring household staff through Balia involves several steps: initial consultation, personalized matching, comprehensive background checks, and ongoing support. We guide you through each step to ensure a seamless and successful placement.

We conduct thorough background checks on all candidates, covering national criminal history, sex offender registry, driving records (if needed), and professional references. Drug testing is also part of every placement to ensure top safety and trust standards.

Hiring household staff through us involves several steps: initial consultation, personalized matching, comprehensive background checks, and ongoing support. We guide you through each step to ensure a seamless and successful placement.

Yes, we assist with temporary or seasonal staffing needs. Whether you need part-time help, seasonal care, or short-term coverage, we can source and vet the right candidate for you. We recommend a minimum of 20-25 hours to attract the best candidates.

Booking a consultation withBalia is simple. Visit our website and click on the 'Book a Consultation' button. Fill out the form with your details, and our team will get in touch to schedule a convenient time for you.

Absolutely. Our support continues even after placement. We provide a customized hiring contract template, a family onboarding checklist, transition guidance, and ongoing support throughout the guarantee period. We also offer optional backup care and replacement options if your needs change.